Your design and style are unique. Create your art and leave a mark that inspires others. Every choice you make your essence. Express yourself and transform the world in your own way!
Privacy Policy & Messaging Terms
Effective Date: Sep 15, 2025
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MA Sublim Art & Craft, LLC (“we,” “us,” or “our”) respects your privacy and complies with applicable federal and state privacy, consumer protection, and telecommunications laws in the United States. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or interact with https://www.masublimart.com or communicate with us via SMS, MMS, WhatsApp, or other channels.
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1. Information We Collect
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Personal Data: name, email, billing/shipping address, phone number, and payment details.
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Order & Customization Data: product selections, artwork/approval notes, preferences.
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Technical Data: device, browser, IP address, cookies, and usage statistics.
2. How We Use Your Information
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Process and fulfill orders and payments.
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Communicate regarding orders, artwork approvals, delivery, and customer support.
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Personalize your shopping experience and improve our site/services.
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Send marketing communications only with your explicit consent (opt-in).
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Prevent fraud, ensure legal compliance, and maintain platform security.
3. Sharing Your Information
We do not sell personal information. Data is shared only with trusted service providers essential to our operations:
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Payments: Stripe, PayPal.
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Production Partners: vetted print and fulfillment vendors.
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Shipping Carriers: USPS, UPS, FedEx, DHL.
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Hosting & Analytics: Wix, AWS, Twilio, Meta Platforms (WhatsApp).
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Legal Compliance: courts, regulators, or authorities when required by law.
If our business is transferred, your data may transfer as part of that transaction under the same protections.
4. Cookies
We use cookies and similar technologies to:
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Maintain essential site functionality.
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Remember preferences and improve user experience.
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Analyze usage and performance.
Users can control cookies through browser settings or our cookie consent banner.
5. Your Rights
You have the right to:
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Access, correct, or request deletion of your personal data.
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Withdraw consent where applicable.
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Opt out of marketing emails via the unsubscribe link.
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Opt out of SMS/WhatsApp messaging by replying STOP (details in Section 8).
Requests can be submitted via email: info@masublimart.com.
6. Data Security
We implement industry-standard safeguards (SSL/TLS encryption, access controls, secure storage). No system is 100% secure, but we take all reasonable steps to protect your data.
7. Policy Updates
We may revise this Privacy Policy to comply with evolving laws or business practices. Updates will be posted with a new effective date.
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8. Messaging (SMS, MMS, and WhatsApp)
Purpose
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We send SMS/MMS/WhatsApp messages for:
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Customer care and order confirmations.
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Shipping updates.
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Artwork approvals and account notifications.
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Promotional offers (only with explicit opt-in).
Consent (Opt-In):
By law (TCPA, CTIA), express consent is required. Customers may provide consent by:
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Checking a consent box on our website forms (checkout, contact).
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Texting a keyword (e.g., JOIN, START) to our toll-free number.
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Initiating a conversation with our WhatsApp Business account.
Evidence Recorded: date/time, method, IP/referrer, and phone number as proof of consent.
Sample Consent Language (as displayed on our site):
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Operational (required):
“I agree to receive SMS/WhatsApp messages from MA Sublim Art & Craft, LLC about my orders and customer support. Message & data rates may apply. Reply STOP to opt out, HELP for help. See our Privacy Policy.”
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Marketing (optional):
“I also agree to receive occasional promotional messages from MA Sublim Art & Craft, LLC. I can opt out at any time by replying STOP. Consent is not required to make a purchase.”
Opt-Out and Help
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Reply STOP or UNSUBSCRIBE anytime to opt out.
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Reply HELP for support.
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Opt-outs are honored immediately and logged to prevent re-subscription.
Frequency and Charges
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Standard frequency: 1–4 messages per month.
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Higher frequency possible during order processing.
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Standard message & data rates may apply.
Data We Process in Messaging
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Phone number, name (if provided), message content, delivery metadata.
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Attachments (images, PDFs, audio) and transcripts when applicable.
Providers and Transfers
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Messaging is routed via Twilio (SMS/MMS) and Meta Platforms (WhatsApp).
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Files may be stored on Wix Media or AWS S3.
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Data may be processed in the U.S. or abroad with appropriate safeguards.
Retention and Deletion
Message records are retained only as long as required for customer support or legal obligations. Attachments and logs are deleted or anonymized after retention periods.
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Minors and Restricted Content
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We do not target children under 13.
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No restricted content is sent (CTIA compliance): no sexual content, hate speech, alcohol/tobacco/drugs, weapons, lending, or illegal activities.